WHOLESALE TERMS AND CONDITIONS 2018
Kindly allow a turn-around time of up to 7 working days for dispatch of orders.
- All our products are manufactured in micro-batches by hand.
Stock on hand is kept to a minimum and produced on order to ensure the freshest product possible. This takes a lot of love and a little time so please bear this in mind while we complete your order.
All orders will only be dispatched once we have received a Proof Of Payment.
- All orders will only be manufactured and supplied once payment has been made and Proof Of Payment has been sent to:
If you have an account with us, please do be in touch if you wish to renew this.
Wholesale Minimum Order Quantity:
We need to implement a MOQ for Wholesalers who wish to purchase at Wholesale price.
- Wholesale MOQ for 2018 is R800.00 ex shipping.
- Orders under R800.00 may not be honored Wholesale Price.
- Wholesale Price will only be honored to stockists with a physical or online outlet or Ecologic Skin Care affiliates.
All orders are shipped ex-factory.
- Kindly address all returns/ order queries/ issues within 5 working days of receipt of order. No products will be replaced/ swopped after this time has lapsed.
- We do not accept returns unless the product is default itself. This will be decided at the discretion of the manufacturer (Ecologic Skin Care) after the product is returned.
- Return delivery costs will be dependant on the nature of the return. The stockist may be held liable to cover the cost of any product replacements or returns.
- All orders will carry a flat-rate delivery fee for shipping with our courier partner.
- Stockists are welcome to arrange for their own collection at our Observatory premises.
Delivery Fee Western Cape: R60
Delivery Fee National: R160